Child Safety Standards (CSAE)

Nene Live is committed to protecting children and maintaining a safe platform. This page explains our standards against Child Sexual Abuse and Exploitation (CSAE), how users can report concerns, and how we respond. If you believe a child is in immediate danger, contact your local emergency services.

Zero tolerance: Nene Live strictly prohibits content or behavior involving child sexual abuse material (CSAM), grooming, exploitation, or sexualization of minors.

1. Scope

These standards apply to the Nene Live app and related services (including livestreams, voice/video rooms, profiles, comments, direct messages, and user-generated content).

2. Prohibited Content & Behavior (CSAE)

We do not allow any of the following:

  • CSAM/Child sexual abuse material in any form (images, video, audio, text, links, or files).
  • Sexual content involving minors or content that sexualizes a person who appears to be under 18.
  • Grooming, solicitation, sextortion, or attempts to exploit or contact minors for sexual purposes.
  • Trafficking or exploitation of minors, including recruitment or coercion.
  • Sharing or requesting personal info from minors for harmful purposes.
  • Any attempt to evade enforcement (encoded language, redirects, or off-platform coordination).

3. Reporting & User Safety Tools

3.1 In-App Reporting

Users can report accounts, livestreams, messages, or content through in-app reporting tools. Reports are reviewed by our moderation team and may trigger immediate restrictions while we investigate.

3.2 Dedicated CSAE Contact

For child safety concerns, CSAM/CSAE reports, law enforcement requests, or urgent escalations, contact:

Child Safety Contact
Email: [email protected]
Please include: (1) user ID(s), (2) room ID / livestream link (if available), (3) screenshots or timestamps, and (4) a short description of what happened.

4. Moderation & Enforcement

We use a combination of automated detection and human review to identify and remove CSAE content, enforce our rules, and keep users safe.

Action What we do
Content removal We remove CSAE/CSAM content immediately when detected or confirmed.
Account enforcement We may restrict features, suspend, or permanently ban accounts involved in CSAE or grooming behavior.
Repeat offenders Repeat or severe violations result in permanent bans and device/IP-level restrictions where appropriate.
Preservation Where legally required, we may preserve relevant records for investigation and compliance.

5. Cooperation With Authorities

We comply with applicable child safety laws and may report relevant CSAE/CSAM incidents to appropriate authorities when required. We also respond to valid legal requests from law enforcement, subject to applicable law and due process.We report all confirmed instances of child sexual abuse material (CSAM) to the National Center for Missing & Exploited Children (NCMEC) and relevant local law enforcement agencies immediately upon discovery, as required by applicable law.

6. Age Protection

Nene Live is not intended for children under 18 (or the minimum age required by local law). We may apply age-gating measures and take steps to remove accounts suspected to be underage.

7. Safety-by-Design Measures

  • Community rules prohibiting sexual content involving minors and grooming.
  • Reporting tools and moderation workflows to investigate quickly.
  • Restrictions, bans, and risk controls against abusive behavior.
  • Recordkeeping consistent with safety, fraud prevention, and legal obligations.

8. Response Time

We aim to review CSAE/CSAM-related reports as a priority. Some cases may be restricted immediately while investigation continues. Response times can vary based on severity, volume, and evidence provided.

9. Related Policies

10. Contact

For CSAE/CSAM and child safety concerns, contact: [email protected]

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